REFUND POLICY

D1 Global Solutions LLC / D1 Credit Repair

Refund & Cancellation Policy

Last Updated: September 3, 2026


CREDIT REPAIR SERVICES (D1 CREDIT REPAIR)

D1 Credit Repair LLC provides ongoing, month-to-month credit improvement services.

Clients have the right to cancel services within three (3) business days of enrollment in accordance with applicable law.

After the three-day cancellation period:

No refunds will be issued for services already rendered, except as provided under our 180-Day Money-Back Guarantee below.

Clients are responsible for services that have been performed.

Monthly billing will stop upon cancellation.

No future charges will be applied after cancellation is confirmed.

D1 Credit Repair does not guarantee specific credit score increases, loan approvals, financing approvals, or other financial outcomes.


180-DAY MONEY-BACK GUARANTEE

At D1 Credit Repair, we stand behind our service. If a client receives zero deletions of inaccurate, unverifiable, or otherwise disputable negative items from their credit reports within 180 days of active service, the client may request a refund of eligible credit repair service fees paid to D1 Credit Repair, subject to the following conditions:

The client must remain actively enrolled for the full 180-day period.

The client must make all required payments on time.

The client must provide all documents, identification, credit reports, monitoring access, and other information reasonably requested by D1 Credit Repair.

The client must reasonably cooperate with the credit repair process and complete required client actions.

The client must not add new late payments, collections, charge-offs, or other avoidable negative accounts during the 180-day period.

The guarantee applies only when zero qualifying deletions have occurred during the 180-day period.

A deletion from any one of the three major credit bureaus counts as a deletion for purposes of this guarantee.

The guarantee does not apply to digital products, credit monitoring fees, third-party fees, or other products or services outside eligible D1 Credit Repair service fees.

Refund requests under this guarantee must be submitted after completion of the 180-day service period and are subject to verification of the client's account and credit-report results.

If at least one qualifying negative item is deleted during the 180-day period, the client is not eligible for a refund under this guarantee.

This guarantee relates specifically to qualifying deletions and does not guarantee a particular credit score increase, credit score, loan approval, mortgage approval, interest rate, or other financial result.


DIGITAL PRODUCTS (D1 GLOBAL SOLUTIONS / D1 CREDIT REPAIR)

All digital products sold by D1 Global Solutions LLC or D1 Credit Repair—including e-books, courses, toolkits, templates, masterclasses, and downloadable resources—are non-refundable.

Due to the digital nature of these products:

All sales are final once access is granted.

No refunds, returns, or exchanges will be provided.

Access to digital content is considered delivery of the product.


INTELLECTUAL PROPERTY PROTECTION

All content, materials, and digital products provided by D1 Global Solutions LLC or D1 Credit Repair are protected intellectual property.

Once a product is accessed, downloaded, streamed, or delivered, it cannot be returned. Unauthorized sharing, reproduction, resale, or distribution is prohibited and may result in termination of access and further action where permitted by law.


CHARGEBACKS & PAYMENT DISPUTES

Clients are encouraged to contact our support team to resolve billing or service concerns before initiating a payment dispute.

D1 Global Solutions LLC and D1 Credit Repair reserve the right to respond to chargebacks and payment disputes with supporting documentation, including:

Proof of purchase

Signed agreements

Service records

Account and payment records

Access or delivery records, where applicable

Fraudulent or abusive disputes may result in termination of services and other action where permitted by law.


NO RESULTS-BASED REFUNDS

Except for the specific 180-Day Money-Back Guarantee described above, refunds are not provided based on results or outcomes, including:

Credit score changes

Number of account removals

Loan or mortgage approvals

Interest rates

Financing decisions

Other financial outcomes

Credit results vary based on individual credit history, client participation, creditor and credit bureau responses, and other factors outside D1 Credit Repair's control.


LIMITED EXCEPTION – DUPLICATE PURCHASES

Verified duplicate charges caused by a system error or accidental duplicate transaction may be refunded.

Only the verified duplicate charge will be refunded.

The original valid purchase remains subject to this Refund & Cancellation Policy.

Duplicate-charge requests are subject to verification.


NO OTHER EXCEPTIONS

Except where otherwise required by applicable law or expressly provided under the 180-Day Money-Back Guarantee, refunds will not be issued for reasons including:

Failure to use purchased services or products

Change of mind

Financial hardship

Partial use or access

Failure to follow the credit improvement plan

Dissatisfaction with results when the requirements of the 180-Day Money-Back Guarantee have not been met


FRAUD & ABUSE POLICY

Attempts to file knowingly false disputes, abuse the refund policy, or share, resell, reproduce, or distribute proprietary materials without authorization may result in termination of access or services and further action where permitted by law.


ACKNOWLEDGMENT

By purchasing from D1 Global Solutions LLC or enrolling in D1 Credit Repair, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy, including the terms and eligibility requirements of the 180-Day Money-Back Guarantee.